This was my first visit to this office, well actually, it was my first visit to a dermatologist in my entire life. Anyway, the experience was superb, absolutely no complaints and I can't think of any suggestions at all that could have made it even more pleasant. The front desk was super friendly, from making the appointment to checking-in, then the medical assistant and Dr. Strickland were as professional and courteous as can possibly be and, finally, the checkout staff billed my insurance properly with no issues whatsoever. I stayed at a Four Seasons Hotel recently, where they take complete care of you as a guest and make sure you are always happy; I will say, this office felt just like that. *